6 brake fault symptons to ask your customers about

There are typical symptoms a customer may come into a garages that suggest faulty or worn brakes, here are the six main symptoms to spot and ask a customer if they are experiencing them. Some of the below symptoms may also be caused by the vehicle’s suspension system.

1. Vibration on the steering wheel

This is where the steering wheel shakes while braking or shakes all the time while the car is in motion. The reason it happens is because the brakes shudder when the pad meets the disc. The disc could have different thicknesses around the diameter or they could be warped from overheating.

How is it fixed?

Check for different thicknesses around the diameter of the discs. If the discs have varying thicknesses, both discs on the axle should be replaced. While the discs are being replaced, your mechanic should also be changing your brake pads to ensure peak braking performance (It is not safe to only replace discs).

2. Noise from brakes

The noise from your brakes could be high pitched squeal or a it could be a grinding noise. This could be because your brakes could be worn to the minimum where the back-plate is grinding on the disc or the screech ware indicator, the shim (which covers the back-plate of the brake pad) could be missing or damaged or the calliper is sticking.

How is it fixed?

Replace the brake pads (and the discs if they’re damaged) and also service the caliper.

3. Pulling to the side upon braking

When you brake there may be a pulling to the left or right (this is different to poor wheel alignment where the car pulls to one side while the car is in motion). The brake pads may have been contaminated by oil or grease with inefficient braking on one side. Or the caliper could be sticking – the brake pads on one side are unable to brake effectively.

How is it fixed?

Check the brake pads and replace them if necessary (both sides) and check the caliper for efficient braking and service if required.

4. Long or spongy pedal stroke

This is where you’d feel as though you have to press the pedal quite far down to achieve deceleration or the pedal literally feels spongy or softer than usual when you depress it. There are several reasons why this happens:

  • Your car may have a brake drum system and the brake shoes are poorly adjusted
  • The brake fluid has either air in the system, leaking or is in poor condition
  • Load sensing in or load proportioning valve has seized
  • Brake hoses are leaking or ballooning

How is it fixed?

Depending on the problem, do the following:

  • Re-adjust the brake shoes
  • Check the quality of the brake fluid, bleed the system and replace with new brake fluid
  • Check the master cylinder and wheel cylinders for leakage and replace if required
  • Check the brake hoses for any leaks or ballooning and replace if any faults are found

5. Hard pedal

This is when you depress the brake pedal and feel very little “give” it is literally hard to press. This could happen either because the brake pads are “glazed”, the friction material cannot cope with the braking demands.  The caliper is sticking holding the pads to the brake disc, the brake service unit is leaking, or has poor vacuum supply leading to low force applied to the brake system.

How is it fixed?

Check the pads for glazing and replace them, service the caliper or check the servo and replace or repair as necessary.

6. Brake roughness

You’d usually feel brake roughness if the car has been parked for a while and you brake for the first time, there is a slight grinding. This happens because the brake disc becomes corroded, usually in the winter with salted road or near the sea. The metal in the pad has rusted and adhered to the disc – the rough wire-brush type sound happened as the corrosion is cleared off the disc.

How is it fixed?

The corrosion usually clears from the disc after a few light brake applications. If the corrosion is severe, the brake pads and discs should be replaced.