An update on our service during the Coronavirus pandemic

Many of our customers – both independent garages and national chains – are offering a critical service in keeping the UK’s key workers operational and on the road during these unprecedented times and we are here to support them.

Our network of branches remains open to provide customers with the parts they need to provide this vital service.

In some cases, we have temporarily closed our branches in order to minimise the risk of spreading the Coronavirus while maintaining our service to customers. All our branch phone numbers remain operational and calls to closed sites will be automatically redirected to nearby alternative branches.

Our supply chain and distribution network have also been remodelled to reduce deliveries and address this balance, and we have made some important changes to how our Drivers deliver products to customers in order to ensure everyone’s safety.

This balance between operating safely while delivering on our social responsibility to continue servicing garages supporting key workers is crucial. Our specialist support teams, currently working remotely from home, are helping to ensure our business adapts quickly to an operating environment that changes by the day.

This is not business as usual, but just as the precautions we all take around hygiene each day could help to save lives, the actions we’re taking now as a business will help our customers and us to work through this crisis together.