When Allparts Automotive was established in High Wycombe, Buckinghamshire in 1974, it was one of the first of its kind in the UK. Offering “on-demand” deliveries to workshops and fitting stations in the local area. The business quickly established itself as the preferred supplier in the to local businesses, after realising at an early stage that exceeding customer expectations, in all aspects of service was paramount to success.
By 1983 Allparts moved to a large warehouse in Micklefield Road, in order to allow it to accommodate more stock and continued growth. And in 1992 an expansion plan began when they acquired a second site in Middlesex. Over the course of the next 12 years Allparts experienced rapid and sustained growth, as their model of trading opened additional, large warehouses in the northern Home Counties, West and North London.
Today the company trades out of eight specialist distribution branches, with over 200,000 automotive parts for European, Japanese and Korean vehicles in stock. They operate with a fleet of more than 100 delivery vehicles, and employ over 300 skilled members of staff, all well trained to provide outstanding customer service. The mission at Allparts is very clear. To supply high quality automotive parts and accessories, along with service and support that exceeds the customers’ expectations.
While offering an on-demand delivery service to independent garages and workshops, Allparts believes that top service is about more than delivering the right parts at the right time, which is why it supports its trade customers further, through a technical centre and business solutions, provided by industry experts.
As well as being a prominent provider of industry-specific technical and customer service training, Allparts is also a diagnostic garage equipment specialist. With a dedicated truck and trailer, industrial and fleet division, Allparts has secured its reputation as one of the UK’s foremost parts distributors.
The result of the continued belief that people are at the heart of everything it does, Allparts continually invest in a highly skilled team. Ensuring the organisation advances progressively, in order to meet all future needs of the automotive aftermarket.
PA member since: 1999
Region: London & the Home Counties
Delivery vehicle fleet: 100+
Parts Alliance Group distributor