Launched in 2015, PartVend is the automotive parts vending machine solution by the Parts Alliance. It was designed to provide the UK’s biggest breakdown services with access to parts on the road, 24 hours a day. Currently in action in a number of strategic locations across the UK with further machines in more locations planned.
All machines are electronically linked, allowing live reporting of product use and branch alerts for stock replenishment. The vending machines not only allow access to stock outside normal hours, but improve our coverage, making products easier to access in more remote areas where a Parts Alliance branch may not be nearby. For example, a typical stock item held by the vending machines is a car battery. When needed, the breakdown service can purchase the battery from a vending machine by entering a code. It’s simply another way of us extending our reach and providing parts where there would otherwise be none.
PartVend is a world industry first, and a testament to our ongoing investment in technology and innovation, placing us right at the forefront of the automotive aftermarket industry.
PartVend was launched in partnership with the AA and also integrates with our electronic catalogue and Parts Alliance reporting and compliance tools, meaning the customer still has full traceability of their parts. The AA alone attends an average of 10,000 breakdowns alone across the UK every day, and we are working closely with them to identify exactly how many of these machines are needed.